World Ship Rescue

Around the Clock, Around the World, We got you covered!

WHO WE ARE

The only comprehensive Emergency Passenger Assistance for your ships globally.

A revolutionary program uniquely tailored to passenger cruise ships. World Ship Rescue™ (WSR™) is the only comprehensive emergency passenger assistance program for passenger vessels globally. World Ship Rescue™ provides a new level of excellence in safety and comfort for your ships and passengers all across the globe.

In every situation World Ship Rescue^™ is there for the safety, security and comfort of your passengers.

World Ship Rescue™ has developed a comprehensive assistance plan to help your company and brands differentiate themselves by ensuring peace of mind for their passengers. By offering benefits such as emergency medical assistance, travel assistance and legal services, you will see an increase in passenger retention and loyalty. Having the ability to guarantee their safety regardless of how far they are from home is an exclusive benefit that your passengers will appreciate.

With over 60 years in specialty market insurance services, World Ship Rescue™ provides a new and unique benefit that is currently not available anywhere in the world. The obligation for our comprehensive emergency passenger assistance services are insured and underwritten through a policy issued by global leaders in insurance. Combined with TGMG’s 33+ years of Dedicated Marine Experience, we know how to take care of your ships, crews, and passengers. Service A1 – ANYTIME – we are ready to go.

Exclusive Advantage Marketing: The World Ship Rescue program includes a special offer with a television and online travel and tourism show. La Dolce Vita reaches over 40 million viewers and subscribers in Latin America and several other countries around the world. Hosted by Alexandra Rossi, world re-known travel and tourism expert, La Dolce Vita will feature members of the World Ship Rescue program by offering complimentary filming, production and an exclusive spot on this program, which will showcase and promote your company and all the reasons why traveling on-board your ships is the absolute best.

Capabilities

Medical Assistance Services

Emergency Evacuation and Repatriation.
Worldwide Medical Information.
Worldwide Hospital and Physician Referral.
Dispatch of Physicians or Specialists.
Medical Monitoring.
Payment Guarantee and Medical Expenses.
Emergency Prescriptions & Eyeglasses Replacement.
Return of Dependent Children.
Return of Deceased Remains.
Annual On-board Certified Training Program for Officers, Medical Staff and Emergency Personnel.

Travel Assistance Services

Lost Documentation Assistance.
24 Hour Emergency Travel Arrangements.
Emergency Travel Funds Assistance.
Emergency Translation Services.
Embassy and Consular Assistance.
Travel Companion Transportation.
Return of Rental Items.
Lost Luggage Assistance.

Legal Services

Worldwide Legal Assistance
Bail Bonds Assistance

During the past two decades travel has become easier and more accessible globally, and in the cruise industry, people can truly see the world. With WSR^™, no additional resources are required, and your company’s liability and exposure are reduced all around.

As people are traveling more frequently and venturing further outside their comfort zone, they also have more safety and health concerns now more than ever. Also, the common traveler has no idea what to do in the event of an emergency far away from home. With WSR^™, you can confidently give them the assurance they are unsure about – the comfort of feeling safe regardless of the unknown. Nowadays, the fear of a personal emergency may be the main reason why a potential passenger will avoid travel. Passenger vessels that are able to provide a solution as part of their amenities will attract more travelers globally. World Ship Rescue™ understands these challenges and provides peace of mind for all of your passengers world-wide.

The “What ifs”

What if I have a medical emergency? What if I get sick and need to get back to my doctor at home? What if I have an accident, need help and don’t speak the local language? What if I forget my medication at home? What if my child gets hurt or sick? Does the ship that I am considering have an emergency program in place for these types of situations? The World Ship Rescue™ program takes away the What Ifs. A secure passenger is a happy passenger. Everyone is covered, there is no age requirement or qualification – it is an automatic benefit that all of your guests will receive each time they travel with your ships. If necessary, emergency medical evacuation will be deployed by sea, land or air to assist your passenger. Your ships will no longer be responsible for the coordination of events in case of an emergency, effectively minimizing your liability, while giving your passengers the quality assistance they need and deserve. As a member of our network you will receive a framed certificate with the official insignia to be displayed at your front desks as a symbol of security, safety and assurance. You may also feature this symbol on your advertising and marketing materials to potential passengers giving your company a competitive edge. Some of our references include:

The Centers for Disease Control/CDC
Harvard University
The World Bank
Royal Automobile Club to name a few.

Countries that have started to offer our services include:

The Islands of the Bahamas and The Dominican Republic have been using some of our executive program benefits for Emergency Evacuation for Island Tourists – they have implemented our services and feel more secure with the reduction in liability and the protection offered to the traveling public since they are Caribbean countries and high tourism destinations.

World Ship Rescue is ready to be your company’s Passenger Assurance Program. In 2019, our WRR programs handled the following – below are the number of incidents: